The Street > The Bike Shop

When your Sunday Soundwave is cracked in 3 places, is all hope lost?

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dude...:
laylow just loves to cry about warranties. i guess he works in a shop that doesnt make much money or something so he blames odyssey/sundays warranty for that. seems reasonable

Boomhauer:

--- Quote from: dude... on February 24, 2015, 06:56:22 PM ---laylow just loves to cry about warranties. i guess he works in a shop that doesnt make much money or something so he blames odyssey/sundays warranty for that. seems reasonable

--- End quote ---

Oh, that's installation error.

amishrob:
the issue with warranty is that people assume any and all broken parts will be covered than act like smacked children when they aren't. warranty should be manufacturers defects for a reasonable time period to the original owner with proof of purchase, as it is in all other industries. bmx warranty culture is bad.

dude...:
like 95% of riders i know whove broken a bike part will just throw it away and buy a new one. noone can be fucked chasing up warranties besides occasionally on dirt forks, or if its something that broke after a couple of months

maybe its a problem in your local scene/bike shop, but never anywhere that ive lived


although thinking about this, its more likely to be parents of young kids who broke part X by being a dickhead threading something out trying to make adjustments or equivalent, and then dont want to take responsibility but want it replacing

not_much_for_names:

--- Quote from: Boomhauer on February 24, 2015, 05:34:55 PM ---
--- Quote from: LayLow on February 24, 2015, 10:17:49 AM ---
--- Quote from: not_much_for_names on February 23, 2015, 05:31:15 PM ---
I've been on my 21.25 Soundwave for the last three years and have found out Sunday have stopped making them in that size due to low demand.

Might be shit out of luck if a warranty replacement is needed for a frame in the same size.......

--- End quote ---

Might be shit out of luck on a warranty? Fuck you mean warranty, after 3 years? That shit has had it's time.... pay full price and support BMX rather than assume a frame breaking after 3 years warrants some kind of sympathetic replacement.

--- End quote ---

For the record, I asked for alternative frames to look into, and George French is one of the people advising me to talk to the warranty dept.. so I'm not sure what the point of your argument is?

My roommate took off early today so I'll try to get pictures up when I can but they're pretty hard to see with the Ice Green paint job.

--- End quote ---

Laz, what my small contribution meant was Sunday has stopped making 21.25 frames. If I needed a frame replaced by warranty then there is a high probability that the replacement frame will not be the same 21.25 size I'm currently running. Hence, I'd be shit out of luck.

And naturally Laylow has steered the thread in a totally different direction again by pushing his opinion from his perceived moral high ground that Odyssey and Sunday cripple bike shops due to their lifetime warranties which limits sales. He banged on his collection of pots and pans in the steerer tube/compression bolt size thread exactly from the same distorted stand point.

Irrelevant is how I feel about his input and contribution.....

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