The Street > The Bike Shop
When your Sunday Soundwave is cracked in 3 places, is all hope lost?
hugh.:
--- Quote from: KillSeth on February 24, 2015, 11:30:05 AM ---I don't know why people take such a moral stand against lifetime warranties. If companies wanted you to buy a new frame every 3 years then they would limit the warranty to three years.
Contact Full Factory. Get a new frame.
--- End quote ---
greenbox
LayLow:
--- Quote from: KillSeth on February 24, 2015, 11:30:05 AM ---I don't know why people take such a moral stand against lifetime warranties. If companies wanted you to buy a new frame every 3 years then they would limit the warranty to three years.
Contact Full Factory. Get a new frame.
--- End quote ---
I've said it before.... by far the worst sales gimmick to ever happen to BMX. Don't you see any value in reinvesting into the company? Frames are one of the hardest things for shops to sell, why not present the opportunity instead of just taking money away from the manufacture? I can understand if it's a year or something but 3 years?
DontcallmeKenneth:
Sometimes people dont have 400 to throw at a new frame. And would make sense to just take advantage ofbthe warranty offered. Plus i dont think all sundays have that warranty anymore.
KillSeth:
--- Quote from: LayLow on February 24, 2015, 12:31:22 PM ---
--- Quote from: KillSeth on February 24, 2015, 11:30:05 AM ---I don't know why people take such a moral stand against lifetime warranties. If companies wanted you to buy a new frame every 3 years then they would limit the warranty to three years.
Contact Full Factory. Get a new frame.
--- End quote ---
I've said it before.... by far the worst sales gimmick to ever happen to BMX. Don't you see any value in reinvesting into the company? Frames are one of the hardest things for shops to sell, why not present the opportunity instead of just taking money away from the manufacture? I can understand if it's a year or something but 3 years?
--- End quote ---
Let's look at it this way: I subscribe to Netflix for Unlimited movies for $8/month or whatever it is. Should I feel an obligation to purchase a second Netflix subscription once I watch 500 movies? Absolutely not. Part of the reason that I subscribe is because of the unlimited nature of it, that is a desirable feature to me.
I will never feel guilty about holding a company to its word. If part of the reason that I purchased a frame was because of a lifetime warranty, I have no qualms about making good on that warranty if necessary.
Boomhauer:
--- Quote from: LayLow on February 24, 2015, 10:17:49 AM ---
--- Quote from: not_much_for_names on February 23, 2015, 05:31:15 PM ---
I've been on my 21.25 Soundwave for the last three years and have found out Sunday have stopped making them in that size due to low demand.
Might be shit out of luck if a warranty replacement is needed for a frame in the same size.......
--- End quote ---
Might be shit out of luck on a warranty? Fuck you mean warranty, after 3 years? That shit has had it's time.... pay full price and support BMX rather than assume a frame breaking after 3 years warrants some kind of sympathetic replacement.
--- End quote ---
For the record, I asked for alternative frames to look into, and George French is one of the people advising me to talk to the warranty dept.. so I'm not sure what the point of your argument is?
My roommate took off early today so I'll try to get pictures up when I can but they're pretty hard to see with the Ice Green paint job.
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