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Author Topic: Anyone heard from couch/Zodiac?  (Read 6799 times)

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Offline MilkyWilky

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Re: Anyone heard from couch/Zodiac?
« Reply #15 on: June 02, 2015, 03:48:30 PM »

Fast. Quality. Cheap.  You get to pick two.

Or one.

« Last Edit: June 02, 2015, 03:50:09 PM by MilkyWilky »

Offline DAKINS

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Re: Anyone heard from couch/Zodiac?
« Reply #16 on: June 08, 2015, 10:12:30 PM »
Clearly none of you have worked in engineering or product design/manufacturing.  A month is crazy fast turn around for one-off stuff made by a one person shop.  I'm sure he has a ridiculously long list of things to do and if there's one thing you can count on it's things being pushed back.


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Offline BilboBaggins

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Re: Anyone heard from couch/Zodiac?
« Reply #17 on: June 08, 2015, 10:20:54 PM »
Then he should let those who order on his online shop know he's slow. Imagine buying gas and then getting told it's going to be a few months until you get to pump.

Offline Patty

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Re: Anyone heard from couch/Zodiac?
« Reply #18 on: June 08, 2015, 10:55:44 PM »
Just a regular ole American made headset cap. It came and I like it. All I ask for is communication, I don't mind waiting
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Offline couch

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Re: Anyone heard from couch/Zodiac?
« Reply #19 on: June 10, 2015, 09:53:27 PM »
Glad you received it, and like it. Thanks for the follow up email.

BMX is less than 5% of my business, and I often miss emails so if anyone has tried to contact me and doesn't hear back, try again please. Thanks.

Offline Professor Horatio Hufnagel

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Re: Anyone heard from couch/Zodiac?
« Reply #20 on: June 13, 2015, 04:43:47 AM »
He's on a coke binge with Chuck from B6

Offline Stoked

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Re: Anyone heard from couch/Zodiac?
« Reply #21 on: June 13, 2015, 09:51:31 AM »
Lol.  This is why I still check the site
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Offline DAKINS

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Re: Anyone heard from couch/Zodiac?
« Reply #22 on: June 15, 2015, 09:01:14 PM »
Then he should let those who order on his online shop know he's slow. Imagine buying gas and then getting told it's going to be a few months until you get to pump.


That is completely ridiculous and so far off base.


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Offline Alex.

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Re: Anyone heard from couch/Zodiac?
« Reply #23 on: June 15, 2015, 11:07:44 PM »
Bad comparison but solid point. Don't take people's money if you aren't ready to make/send the part. Bad business if you do otherwise.
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Offline amishrob

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Re: Anyone heard from couch/Zodiac?
« Reply #24 on: June 16, 2015, 12:25:18 AM »
Bad comparison but solid point. Don't take people's money if you aren't ready to make/send the part. Bad business if you do otherwise.
yes, and 'often missing emails' is shite.

Offline ginger

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Re: Anyone heard from couch/Zodiac?
« Reply #25 on: June 16, 2015, 12:30:02 AM »
You whinging cunts have probably never seen triple figure emails in your life, shit happens and long lead times are common in many industries.
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Offline Alex.

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Re: Anyone heard from couch/Zodiac?
« Reply #26 on: June 16, 2015, 12:45:43 AM »
That's besides the point you twat.

If there's a god damn wait, tell your paying customers there's a god damn wait. Not emailing people back who have payed you is piss poor service. If you disagree you're a moron.
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Offline ginger

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Re: Anyone heard from couch/Zodiac?
« Reply #27 on: June 16, 2015, 02:22:05 AM »
Alex, I like you but you're a white apprentice at an all black radio station and I'm assuming you have shit all experience in managing a manufacturing business or keeping on top of a giant workload by yourself.
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Offline LeonLikesToRock

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Re: Anyone heard from couch/Zodiac?
« Reply #28 on: June 16, 2015, 04:05:29 AM »
You whinging cunts have probably never seen triple figure emails in your life, shit happens and long lead times are common in many industries.

Anyone who has worked retail or has a work related email has. Fuck, even dudes with game probably have haha. Delays are common in heaps of industries - for sure. Understandable and acceptable (but not good) for wholesale. Not good practice in retail though.
It is not uncommon for retailers to put lead times for products on their ordering page, especially if it is more than a week. When people are ordering something that is made to order or is from a small shop they tend to be pretty understanding - if they are told in advance. Some guitar builders have a wait list over a year, that is all made clear on their site. If it isn't clear (or even said at all) it is unreasonable to treat customers like that.
In my experience with Couch there was a delay in one instance but he let me know and kept me in the loop, which is fine in my books.
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Offline sokoloka

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Re: Anyone heard from couch/Zodiac?
« Reply #29 on: June 16, 2015, 11:25:20 AM »
Most places don't charge the card until the order is ready to be fulfilled.  Have no idea whether that occurred in this situation but you can be sure as shit I'd be annoyed with bankrolling someone's business until they get around to producing it on a retail product.

Putting down a deposit on custom or one-off work is whole different thing.
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Re: Anyone heard from couch/Zodiac?
« Reply #29 on: June 16, 2015, 11:25:20 AM »

 

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