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Author Topic: When your Sunday Soundwave is cracked in 3 places, is all hope lost?  (Read 29718 times)

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Offline RighteousBMX

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #45 on: February 25, 2015, 06:58:57 PM »
So the guy that started this thread had the frame for three years before it broke? Douche bag.

Offline 14thStbikes

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #46 on: February 25, 2015, 07:08:09 PM »
So the guy that started this thread had the frame for three years before it broke? Douche bag.

How is he a douche? He didn't start the thread talking about using the warranty, only to ask if anyone could suggest another equally strong, or stronger frame that he could look into purchasing. At that point George said to hit up the warranty department either way so they could check the frame out.

sans.terre

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #47 on: February 25, 2015, 07:46:06 PM »
lol @ the champions of da industry. good to know we got boys like you keepin an eye on things.
likin facebook groups and shit hahaa fightin starvation and the war at home

fuck yo couch

wARRANTY yo couch

Offline metalbmxer

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #48 on: February 25, 2015, 11:09:00 PM »
I don't mind paying for the crash replacement cost of a part if I use the warranty

Offline Boomhauer

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #49 on: February 25, 2015, 11:55:55 PM »
lol @ the champions of da industry. good to know we got boys like you keepin an eye on things.
likin facebook groups and shit hahaa fightin starvation and the war at home

fuck yo couch

wARRANTY yo couch

If couches had warranties, I'd have the best rawdog and return system ever.
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Offline Boomhauer

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #50 on: February 25, 2015, 11:58:25 PM »
So the guy that started this thread had the frame for three years before it broke? Douche bag.

Since about September or October of 2012..?

You saw right through me though, Douchebag at your service :)
Quote from: Bink;3116353
Yeah, f**k that.  Grind everything.
Quote from: skateparkrider;3612141
The gussets are awesome.  My wife has been needing my name carved into her for about a decade.

Offline dude...

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #51 on: February 26, 2015, 06:48:42 PM »
this thread is dumb, laz email some pics to fullfactory and let us know what they say
this year i am going to have sex and it will be awesome

Offline Boomhauer

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #52 on: February 27, 2015, 08:04:52 AM »
this thread is dumb, laz email some pics to fullfactory and let us know what they say

I just bought a temporary frame and once that's here I'll worry about it..
Quote from: Bink;3116353
Yeah, f**k that.  Grind everything.
Quote from: skateparkrider;3612141
The gussets are awesome.  My wife has been needing my name carved into her for about a decade.

Offline G

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #53 on: February 27, 2015, 08:08:24 AM »
Can we put this whole warranty thing away now please?

We offer a warranty because we think it helps reassure riders that the part is going to hold up and we stand behind it. If we are asking someone to spend top dollar on a frame or fork or bar or crank, then it seems reasonable to me that we have a way to say "hey, we want you to buy this and feel confident in it, so rather than just take our word for it, here's some solid reassurance."

We don't get a huge amount of warranty because for 99% of riders our parts will hold up 99% of the time.

Some other manufacturers have no fucking idea what they are doing in terms of engineering, so when they try to do a warranty like ours they get swamped and have to start adding caveats and restrictions that go way beyond the spirit of the warranty. And they also bitch and moan (including to us) that we shouldn't offer our warranty, and that its "ridiculous"... It isnt ridiculous, what's ridiculous is that companies will release critical parts with terrible flawed designs and not give a shit when riders hurt themselves when they snap.

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Offline RighteousBMX

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #54 on: February 27, 2015, 02:23:07 PM »
For the record, asking if "all hope is lost" after having used a frame for over two years is extremely douchey, yes, particularly when a lot of other frames would've broken in half that time. I think two years is reasonable for a frame if you're prone to breaking them but nobody knew how long the guy rode the frame ("she had a pretty good run") until someone mentioned it, as if he wanted to say "look at me, I broke a Soundwave!"

Maybe if you actually wanted advice on another frame then you would've worded the thread title a little less like a  The Come Up  video, otherwise, why not take advantage of the warranty if this has been your longest lasting frame?

Email exists, grow up.
« Last Edit: February 27, 2015, 02:27:44 PM by RighteousBMX »

sans.terre

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #55 on: February 27, 2015, 02:45:39 PM »
...wat...?


Offline RighteousBMX

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #56 on: February 27, 2015, 04:48:46 PM »
Judging by the quality of your posts, you'd be the last person on here I'd expect to understand me. ^

Offline Boomhauer

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #57 on: February 27, 2015, 06:22:44 PM »
For the record, asking if "all hope is lost" after having used a frame for over two years is extremely douchey, yes, particularly when a lot of other frames would've broken in half that time. I think two years is reasonable for a frame if you're prone to breaking them but nobody knew how long the guy rode the frame ("she had a pretty good run") until someone mentioned it, as if he wanted to say "look at me, I broke a Soundwave!"

Maybe if you actually wanted advice on another frame then you would've worded the thread title a little less like a  The Come Up  video, otherwise, why not take advantage of the warranty if this has been your longest lasting frame?

Email exists, grow up.

Haha, the reply button shows how awesome that link really is.

The title came about because the song "All hope is gone" was playing in the background when I made the thread.
Quote from: Bink;3116353
Yeah, f**k that.  Grind everything.
Quote from: skateparkrider;3612141
The gussets are awesome.  My wife has been needing my name carved into her for about a decade.

Offline Finn the Human

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #58 on: February 27, 2015, 06:51:18 PM »
When you 3 whip flip eltoro on the reg your frame might go bukake.

Odyssey/Sunday/Gspot have always been true to their word. Honour the warranty. It's there for a reason.

This isn't one of those other brands where if you've actually used it they shit their pants and charge you for a new one. It's meant for BMX. It shouldn't break under regular BMX usage.
« Last Edit: February 27, 2015, 06:53:07 PM by Finn the Human »

Offline dude...

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #59 on: February 27, 2015, 07:46:18 PM »
if you dont wanna warranty it or buy a new frame laz get it welded up. sounds like you caught the cracks before they became mission critical, so it should be salvagable
this year i am going to have sex and it will be awesome

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Re: When your Sunday Soundwave is cracked in 3 places, is all hope lost?
« Reply #59 on: February 27, 2015, 07:46:18 PM »

 

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