The Street > The Bike Shop
When your Sunday Soundwave is cracked in 3 places, is all hope lost?
Cellmember:
--- Quote from: G on February 27, 2015, 08:08:24 AM ---Can we put this whole warranty thing away now please?
We offer a warranty because we think it helps reassure riders that the part is going to hold up and we stand behind it. If we are asking someone to spend top dollar on a frame or fork or bar or crank, then it seems reasonable to me that we have a way to say "hey, we want you to buy this and feel confident in it, so rather than just take our word for it, here's some solid reassurance."
We don't get a huge amount of warranty because for 99% of riders our parts will hold up 99% of the time.
Some other manufacturers have no fucking idea what they are doing in terms of engineering, so when they try to do a warranty like ours they get swamped and have to start adding caveats and restrictions that go way beyond the spirit of the warranty. And they also bitch and moan (including to us) that we shouldn't offer our warranty, and that its "ridiculous"... It isnt ridiculous, what's ridiculous is that companies will release critical parts with terrible flawed designs and not give a shit when riders hurt themselves when they snap.
:)
G.
--- End quote ---
Agreed 100%
Example, Fly using braze for brake mounts, ended in snapping off the mount housings.
Boomhauer:
--- Quote from: dude... on February 27, 2015, 07:46:18 PM ---if you dont wanna warranty it or buy a new frame laz get it welded up. sounds like you caught the cracks before they became mission critical, so it should be salvagable
--- End quote ---
I just bought a BTM and some Indent cranks from Trap Miguel so I'll have a decent spare/temporary frame and then I'll see what Sunday says about it, if they're not into it then I'll just save up and go custom I think.
CARROTFVCKER:
--- Quote from: RighteousBMX on February 27, 2015, 04:48:46 PM ---Judging by the quality of your posts, you'd be the last person on here I'd expect to understand me. ^
--- End quote ---
maybe change that user name to SelfRightousBMX
thirks:
^^^ ZING
GUMP_:
--- Quote from: CARROTFVCKER on February 28, 2015, 07:48:50 PM ---
--- Quote from: RighteousBMX on February 27, 2015, 04:48:46 PM ---Judging by the quality of your posts, you'd be the last person on here I'd expect to understand me. ^
--- End quote ---
maybe change that user name to SelfRightousBMX
--- End quote ---
Box of green
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version