The Street > The Bike Shop
When your Sunday Soundwave is cracked in 3 places, is all hope lost?
Boomhauer:
--- Quote from: RighteousBMX on February 25, 2015, 06:58:57 PM ---So the guy that started this thread had the frame for three years before it broke? Douche bag.
--- End quote ---
Since about September or October of 2012..?
You saw right through me though, Douchebag at your service :)
dude...:
this thread is dumb, laz email some pics to fullfactory and let us know what they say
Boomhauer:
--- Quote from: dude... on February 26, 2015, 06:48:42 PM ---this thread is dumb, laz email some pics to fullfactory and let us know what they say
--- End quote ---
I just bought a temporary frame and once that's here I'll worry about it..
G:
Can we put this whole warranty thing away now please?
We offer a warranty because we think it helps reassure riders that the part is going to hold up and we stand behind it. If we are asking someone to spend top dollar on a frame or fork or bar or crank, then it seems reasonable to me that we have a way to say "hey, we want you to buy this and feel confident in it, so rather than just take our word for it, here's some solid reassurance."
We don't get a huge amount of warranty because for 99% of riders our parts will hold up 99% of the time.
Some other manufacturers have no fucking idea what they are doing in terms of engineering, so when they try to do a warranty like ours they get swamped and have to start adding caveats and restrictions that go way beyond the spirit of the warranty. And they also bitch and moan (including to us) that we shouldn't offer our warranty, and that its "ridiculous"... It isnt ridiculous, what's ridiculous is that companies will release critical parts with terrible flawed designs and not give a shit when riders hurt themselves when they snap.
:)
G.
RighteousBMX:
For the record, asking if "all hope is lost" after having used a frame for over two years is extremely douchey, yes, particularly when a lot of other frames would've broken in half that time. I think two years is reasonable for a frame if you're prone to breaking them but nobody knew how long the guy rode the frame ("she had a pretty good run") until someone mentioned it, as if he wanted to say "look at me, I broke a Soundwave!"
Maybe if you actually wanted advice on another frame then you would've worded the thread title a little less like a The Come Up video, otherwise, why not take advantage of the warranty if this has been your longest lasting frame?
Email exists, grow up.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version